PRIVACY POLICY Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs):  Privacy Policy This Privacy Policy outlines how we collect, use, store, and protect your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 1. Collection of Personal InformationWe collect personal information directly from you when you book an appointment, complete an intake form, or during consultations. This may include your name, contact details, date of birth, medical history, and other relevant health information. 2. Purpose of CollectionWe collect your information to: Provide naturopathic consultations and treatmentsRecommend appropriate health products or remediesMaintain accurate client recordsCommunicate with you about appointments or follow-up careComply with legal and regulatory obligations  3. Storage and SecurityAll personal and health information is stored securely in encrypted digital systems or locked physical files. We take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access or disclosure. 4. Disclosure of InformationYour information is kept strictly confidential. It will not be shared with third parties unless: You give written consentIt is required by lawIt is necessary to prevent a serious threat to life, health, or safety  5. Access and CorrectionYou have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To do so, please contact us directly. 6. Website and Online Bookings When using our website, we may collect limited non-identifying information (e.g. via cookies or analytics tools) to improve user experience. Online bookings are made through secure third-party platforms compliant with relevant privacy laws. 7. Complaints If you believe your privacy has been breached, you may contact us to lodge a complaint. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. If you have any questions about this policy or wish to access or update your information, please contact: Ash Hill - ashhillherbalist@gmail.com - 0423 207 432